The whole stack — so you don't have to build it.
Conversational AI, multilingual replies, Google Maps funnel, real bookings, reminders, and revenue analytics. Built for tourism operators in Southeast Asia.
Conversational AI
A concierge that actually understands.
NusaBook is built on a state-of-the-art conversational AI engine. It reads your services, hours, and personality, then writes its own replies — naturally, in the customer's language. No menus, no buttons. Just conversation that closes bookings.
Service-aware
Knows your menu, prices, and durations.
Calendar-aware
Won't promise slots that don't exist.
Tone-aware
Friendly, professional, or playful personality.
Handoff-ready
Take over a thread, the bot steps aside.
Unified Inbox
Sarah Lee
nowHi! Is the couples suite free tonight?
Anya Kovalenko
4mСпасибо за быстрый ответ!
Yuki Tanaka
12m明日の予約をしたい
Tom Müller
1hBestätigt — bis morgen!
Carla Rivera
2h¿Tienen masaje disponible?
Sarah Lee
WhatsApp · +44 7700 900123
Today
Hi! Is the couples suite free tonight around 7pm?
Hi Sarah 👋 Yes — we have the corner suite open at 7:00 PM (90 min, IDR 750k). Should I hold it?
Perfect, please book it for me and my husband.
Done ✅ Confirmed for tonight 19:00 — Sarah & Mike, Couples Massage 90 min. We'll send a reminder at 5pm.
Native multilingual
Speaks 9 languages — all of them, fluently.
Auto-detects language from the first message and stays in it. No glossaries to maintain. Your Russian guests text in Russian and get Russian. You get bookings.
Detection
From a single 'Halo' or 'Привет'.
Coverage
EN · ID · RU · ZH · AR · FR · DE · JA · ES
Context
Translates menu & prices on the fly.
Currency
Local-format pricing for tourists.
Sample greetings
What the bot says to each guest
English
Hi there!
Indonesian
Halo!
Russian
Привет!
Chinese
你好!
Arabic
مرحبا!
French
Bonjour!
German
Hallo!
Japanese
こんにちは!
Spanish
¡Hola!
Google Business Profile
Settings → Website field
Listing
Serenity Spa Seminyak
⭐ 4.9 · Spa · Seminyak, Bali
Website (paste here)
https://wa.me/6281234567890?text=Hi
One paste. Customers tap → WhatsApp opens → NusaBook replies.
Top of funnel
Turn Google Maps into your best sales channel.
We generate a wa.me deep link you paste into your Google Business Profile's Website field. A tourist taps → lands directly in WhatsApp with your chat ready and a friendly opening line.
- One paste — we give you the URL
- Opens the user's WhatsApp app, not a sandbox
- Pre-fill in the visitor's likely language
- Track which channel sent each booking
Real bookings
Confirmed bookings, not just transcripts.
When NusaBook confirms a booking, it lands in your dashboard as a real row — customer name, service, time, price, language, source. Filterable, exportable, ready to charge. Reminders go out automatically. Post-visit follow-ups too.
End-to-end
Chat → confirm → calendar → reminder → follow-up.
Customer CRM
Each customer gets a profile w/ language & spend.
Reminders
Sent the evening before, in their language.
Follow-ups
Auto-ask happy customers for a Google review.
Overview
Good morning, Made
Bookings today
47
+12%
Active threads
23
+3
Revenue MTD
IDR 38.4M
+18%
Avg. reply
8s
-2s
Live conversations
4 activeSarah Lee
nowCan I book a couples massage for tonight?
Anya Kovalenko
2mПривет! У вас есть слот завтра?
Yuki Tanaka
5m明日の予約をしたいのですが
Tom Müller
12mVielen Dank für die Bestätigung!
Top services
💡 Quick insight
Couples suites convert 3× higher when reminders sent at 4 PM.
And more
All the things you'd also have to build.
WhatsApp reminders
Evening-before reminders in the guest's language, with a one-tap reschedule option.
Revenue analytics
Bookings, revenue, top services, languages, peak hours — all in your dashboard.
Multi-staff
Invite up to 5 (Pro) or unlimited (Premium) team members. Per-seat permissions.
Currency-aware
IDR, THB, VND, USD, EUR, MYR, PHP, SGD. Presented to customers in local format.
Google Review automation
Premium: auto-ask happy customers to leave a 5-star review, with links pre-filled.
API & webhooks
Premium: hook bookings into your PMS, Zapier, or custom flows.
Engineering
Built right, from the foundations up.
Tenant-isolated by design
Each business is fully isolated at the row level with database-enforced row-level security. We can't accidentally show one operator another's data — the database itself enforces it.
Battle-tested infrastructure
Webhooks are signature-verified, every secret is rotated on a schedule, and all data is encrypted at rest and in flight. Tenant data is isolated row-by-row in the database — your customers never bleed into another business's view.
Designed for SEA
Currencies, languages, business hours, peak seasons — every default is tuned for tourism in Bali, Phuket, Da Nang, Lombok, and beyond.